FAQ

Frequently Asked Questions

Find answers to common questions about shopping with us.

Click on a question to expand the answer.

How can I contact Belmont Society?

Our support team is available Monday to Friday from 09:00 to 18:00 (UK Time). We aim to respond to all enquiries within 24 hours. You can reach us by email at info@belmontsociety.com or by submitting a request through our Contact Us page.

How long does delivery take?

Order handling takes 1–2 business days, and standard shipping typically takes 3–10 business days depending on your location. For more detailed information regarding our delivery schedules, please review our Shipping Policy.

What payment methods do you accept, and are transactions secure?

Yes, all checkout transactions are fully encrypted, PCI-DSS compliant, and 100% secure. We accept all major credit and debit cards, as well as digital wallets like Google Pay and Shop Pay. Please read our Payment Policy for full details.

What is your return and refund policy?

We offer a comprehensive 30-day return guarantee. To be eligible for a refund, items must be unworn, unwashed, in their original condition, and have all original tags attached. For step-by-step instructions on how to initiate a return, please visit our Refund & Return Policy.